1. Are Engineering Reports Required?
Yes. We must have an Initial Report in order to pull your permit and a Final Report for closing out the permit.
2. Do You Pull a Permit for Each Foundation Repair?
Yes. We will order your permit if the city requires it.
Closing Permit: When the Final Engineering Report is received, we will post it with the permit at the house and schedule the city inspector to check the foundation repair.
3. Do You Call In for Utility Line Locates or Is the Homeowner Responsible?
We will call in utility line locates two days before your repair. We have the companies mark the lines with paint and flags. Once we have completed the repair, you can remove the flags and paint.
4. When Will the Work Crew Arrive?
You should expect the crew to arrive around 7:30 – 8:30 on the morning of the scheduled repair (traffic permitting).
5. How Long Does It Take to Complete a Repair?
It will depend on the size of the repair. However, most jobs are completed within 1-3 days.
6. Do You Provide a Plumbing Test After the Repair?
Yes. Plumbing leaks can affect your foundation and even cause foundation problems. Therefore, we have the lines tested for leaks after our work is completed. The repairs, if any, are the responsibility of the customer.
7. What Do I Need to Do to Get Ready for the Repair?
We recommend that you remove anything from the walls that are special to you, to be on the safe side. If we are installing interior piers, you will need to move the furniture away from the install areas and the crew will cover the furniture with plastic to protect it from the dust.
8. Do You Take Credit Cards for Payment?
Yes, we take cash, credit cards over the phone or checks as payment.
9. Is Your Work Warrantied?
Yes, we offer a Limited Lifetime Warranty and a Third Party Warranty through StrucSure Home Warranty.